Here you will find an overview of frequently asked questions.
The storage facility is located in Brandenburg.
Address:
Feldstraße 26
19348 Perleberg
Germany
The service is exclusively aimed at business customers (B2B) who require pallet storage space in a frozen environment.
Suitable are storable goods on pallets, particularly in the food sector or comparable products.
Yes. The following goods, among others, are not permitted for storage:
You can find all contact options on our contact page.
Delivery takes place within defined time slots, which are displayed and can be selected in the booking tool.
Deliveries can be made during the following time windows:
Monday to Thursday: 9:00 AM – 2:00 PM
Friday: 9:00 AM – 12:00 PM
Public holidays and weekends are excluded.
Additional blocked days may apply. These will be shown in the booking tool.
Collection takes place within defined time slots, which are displayed and can be selected in the booking tool.
Collections can be made during the following time windows:
Monday to Thursday: 9:00 AM – 2:00 PM
Friday: 9:00 AM – 12:00 PM
Public holidays and weekends are excluded.
Additional blocked days may apply. These will be shown in the booking tool.
Booking is done directly via the website. You select the number of pallet spaces, the storage period, and complete the booking online.
Appointments for inbound and outbound handling are selected during the booking process in the booking tool and are available within business hours.
Inbound and outbound handling can take place during the following time windows:
Monday to Thursday: 9:00 AM – 2:00 PM
Friday: 9:00 AM – 12:00 PM
Public holidays and weekends are excluded.
Additional blocked days may apply. These will be shown in the booking tool.
Changes to appointments are generally possible. Further information can be found in the booking tool.
No. Inbound and outbound handling is carried out by on-site staff.
You can modify your existing order and schedule an earlier or later collection date for your pallets via our booking tool.
The goods must be delivered to the storage facility in Brandenburg. This is also the address for collection.
Address:
Feldstraße 26
19348 Perleberg
Germany
Storage is maintained at a constant temperature of -18 °C.
Incoming pallets are labeled and assigned to the respective customer. Inbound and outbound movements are documented.
No detailed documentation of the contents is required; tracking is carried out at pallet level.
The image shows an example of a non-compliant pallet (not fully wrapped, tilted, and with damaged cartons at the bottom).

Billing is based on the number of pallet spaces and the selected storage period, and is processed directly via the booking tool on our website.
Inbound and outbound handling are charged separately.
No, there are currently no volume discounts for larger quantities.
Payment is made directly during the booking process via the website. Various payment methods are available, including PayPal, credit card, Google Pay, and Apple Pay.
Responsibility for the goods lies with the customer.
Damage caused by the storage facility is covered by appropriate insurance.
The customer is liable for damage resulting from improperly stored or non-compliant goods.
No. Storage is provided without active monitoring of best-before dates. Responsibility lies with the customer.
In the event of damage, the customer will be informed. The customer may be held liable for any consequential damage caused by unsuitable goods.